BRS II Program

Project Completed

Problem Statement

Without attention put towards refining the Berkeley Regional Services (BRS) governance and building awareness of its existence and features, the BRS model will struggle to achieve its goal of integrated services and improved relationships between faculty and staff.

Business Case

Berkeley Regional Services is a strategic initiative for improving service to and communication between the faculty and staff. BRS II will solidify the regional model and its success through refined governance, awareness building and branding.

Objectives

  • Promote and build awareness of the Berkeley Regional Services to faculty & staff
  • Drive faculty and staff to their region webpages for access to all campus online tools
  • Establish the governance framework for prioritizing and moving projects through to completion

Success Metrics

  • 75% faculty and staff visit region webpages monthly by July 2020
  • 50% of faculty and staff visit region webpages at least 3x/month by July 2020
  • Prioritized project portfolio established by RADs and RDs and made aware to all faculty and staff

Project Team

  • Sponsor: Ann Jeffrey
  • Functional Leads: Regional Directors
  • Project Manager: Russ Ballati
  • Communication Leads: Arliss Nakken, Bill Reichle

Prior Accomplishments

Project accomplishments from prior months are noted here.

DateAccomplishments
Dec 2019
  • RD meeting used to coordinate SB 698 preparation
  • BRS Rebranding - Student identified to help with CSS references across Open Berkeley, systems and forms
  • Online Chat introduced and approved to proceed with proof-of-concept
Nov 2019
  • VCA Marc Fisher reviewed and approved BRS II scope and effort
  • BRS Rebranding approved for $20k to hire students and pay stipends to complete CSS to BRS online rebranding
  • RD Meetings split into RD Only and Project Review Meetings
Sep 2019
  • Project Process introduced and incorporated into RD Meetings
  • BRS webpage and Region webpages up and running
  • Region Webpages content editors identified and meeting monthly
Aug 2019
  • Rebranding Phase I - CSS website transition
  • Content Editors meeting monthly for Region Webpage work
  • RD Meeting structure refined for decision-making focus
May 2019
  • BRS Website is LIVE
  • Validated Service Pages Moved to Open Berkeley

Risk/Issue History

Project risks and issues that have been resolved or closed are noted here. 

DateRisk/Issue
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