Draft a Problem Statement

Turn a fuzzy situation into a clear problem statement for your charter.

Decorative

The Prompt

Copy the text below and replace the placeholders in bold with your own material.

"You're an experienced project manager helping me scope a new project. Draft three versions of a problem statement that describe the gap between current state and desired state without proposing a solution. Flag any assumptions I've made that I should verify first. [describe the situation below, including who it affects and what prompted action now]"

Decorative

On campus? Ask Stu instead. Stu already knows our methodology, so you can skip the setup and just describe your situation. Available to UC Berkeley staff, faculty, and students.

When to use it

You know something needs fixing but the ask is vague. A good problem statement describes the gap between current and desired state without smuggling in a solution. Use this before you write objectives, scope, or anything else.

A problem statement is the foundation of any project charter. It names the gap between where things are now and where they need to be, in language a sponsor can approve and a team can act on. Get it right and everything downstream (objectives, scope, success measures) has something solid to build on. Get it wrong and you spend the project solving the wrong thing.

Make it better

Your first result is a draft, not an answer. Two follow-ups worth asking:

"Which version would a skeptical sponsor find most compelling, and why?"

"Quantify the problem using these numbers: [paste any data you have]."

Additional guidance

If the first results aren't quite right, add more detail, break the request into smaller steps, or have the tool interview you first. Try: "Ask me questions, one at a time, to gather anything you need before you start."

AI output is a starting point, not a finished product. Always review it against your own context, campus policies, and judgment before you use or share it.

Put it to work

A finished problem statement goes straight into your Project Charter. Get the template on the Initiate Project with Sponsor activity page.


Keep going

Next in the work: turn this problem statement into measurable objectives.

  • Define Objectives and Success Measure
    Next in the work: turn this problem statement into measurable objectives.
     
  • Identify Root Causes to Test
    Not sure this is the real problem? Dig into causes before you commit.