AI in Practice

This is your starting point for putting AI to work in projects, change efforts, process improvement, and the everyday tasks in between. Here you can find prompts you can copy, tool guides you can follow, and much more.

Before you start: access, policy, and data protection

Questions about which tools are licensed, how to get access, campus AI policy, or what data you can put into a tool are answered by campus IT, not this page. Start with the Berkeley AI Hub and the campus guidance on appropriate AI use. Everything on this page assumes you're using approved tools within those guidelines.


Where to start

AI won't run your project or redesign your process for you. But it can do real work: draft a problem statement, flag the waste in a documented process, pressure-test your change communications, or pull the themes out of fifty pages of survey comments. Used well, it makes the slow parts of the job fast.

How you ask makes all the difference. The examples below follow a simple pattern: give the tool a role, give it context, and ask for something specific. Ask this way and you get answers you can use. Ask vaguely and you get generic filler.

Paste these prompts into Gemini, ChatGPT, or any other tool you're authorized to use

Process Improvement

Put an analyst on your team. Feed it a documented process and ask it to identify waste, bottlenecks, and handoff risks. Summarize interview notes, generate candidate root causes to test, and get improvement recommendations you can pressure-test with the people who do the work.

Try this: "You're a Lean process analyst. Identify the top five recurring pain points in these notes, grouped by process step, and flag which ones our team can influence directly versus which need a partner or a policy change. [paste or upload your walkthrough notes below]"

Project Management

Get from blank page to working draft fast. Draft problem statements, objectives, and milestones for your charter, build a first-pass risk register, turn meeting transcripts into decisions and action items, and translate technical updates into sponsor-ready language.

Try this: "You're an experienced project sponsor who asks hard questions. Here's my draft project scope. What risks would you raise in our first status meeting, which one would make you hesitate to approve, and what would you need to see before you'd approve the project? [paste or upload your project scope below]"
 

Change Management

Anticipate resistance and sharpen your response to it. Get advice on handling specific resistance patterns, draft communications tailored to each stakeholder group, role-play difficult conversations before you have them, and stress-test your change story against likely objections.

Try this: "You're a long-tenured staff member who has seen many campus initiatives come and go. Respond as you would in a listening session: candid, specific, skeptical but not hostile. End with the specific conditions that would move you from opposed to supportive. [describe the change below, including who it affects and the stated goals]"
 

Data Analysis

Working with a large set of documents? NotebookLM is built for exactly this and shows you where each answer came from. Make sense of more information than you have time to read. Summarize long reports, find themes across hundreds of survey comments or feedback forms, compare documents against each other, and get a first-pass analysis you can verify before it goes anywhere.

Try this: "You're a data analyst. Group these anonymized open-ended survey responses into themes, estimate how many responses fall under each, and pull two representative quotes per theme. [upload or paste your data below]"

Go deeper

Those four examples are a starting point. Here's where the depth lives.

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Prompt Library

Ready-to-use prompts organized by discipline: process improvement, project management, change management, and data analysis. Copy, adapt, and go.

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BPMO Built AI Tools

The tools we've built for campus, including Stu, our Process, Project and Change assistant, and the Gradients of Agreement decision tool.

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The Friday Forward Weekly Newsletter

Our weekly briefing on practical AI, archived as short reads. Tips, use cases, and lessons from real campus work.

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Stu, BPMO's Process, Project, and Change AI Assistant.

Ask Stu

BPMO's AI Assistant

Stu is BPMO's Process, Project and Change AI Assistant. Describe your situation in plain language and Stu will point you to the right method, template, or prompt for the work in front of you.