Office Hours

Real-Time Support for Improving How Work Gets Done at UC Berkeley

BPMO Drop-in Office Hours are weekly Zoom sessions where UC Berkeley staff, faculty, and students can get support with process improvement, project management, change management, and strategic planning. Bring a question, a challenge, or something you’re working on — and the BPMO team will work with you identify practical next steps.

📅 Office Hours — At a Glance

When: Wednesdays
Time: 11:00 – 11:45 AM
Where: Zoom (link provided after booking)

👉 Book a Drop-in Office Hours Session

Who Should Attend?

Drop-in Office Hours are ideal for anyone:

  • Improving a process or workflow
  • Managing a project or initiative
  • Leading or supporting change efforts
  • Using (or interested in) Process Manager for process documentation
  • Using (or interested in) Smartsheet
  • Developing strategic plans or performance metrics
  • Looking to ask a general question, learn more about BPMO services, or simply connect with the team

Topics You Can Get Help With

During Drop-in Office Hours, BPMO staff provide hands-on guidance across a wide range of topics, including:

🔄 Process & Continuous Improvement
  • Process documentation and mapping
  • Identifying inefficiencies and bottlenecks
  • Continuous improvement approaches
  • Using Process Manager for documented processes
📊 Projects & Change
  • Project planning, execution, and closeout
  • Clarifying scope, roles, timelines, and deliverables
  • Change management and stakeholder engagement
🎯 Strategy & Performance
  • Strategic planning and goal setting
  • Developing KPIs and success measures
  • Aligning work to campus priorities
🛠 Tools & Facilitation
  • Process improvement best practices
  • Smartsheet support
  • Meeting and workshop facilitation
Need More Time or Ongoing Support?

Office Hours are currently held on Wednesdays from 11:00–11:45 AM. We regularly assess demand and will expand availability as needed to best support the campus community.

For larger initiatives or more in-depth support, BPMO also offers structured engagements, workshops, and facilitation.

👉 Contact us to discuss your needs and explore available support options.